Category

AI & Machine Learning

Chronicling the rapidly developing technology of artificial intelligence and machine learning which are transforming business and creating the foundations for an AI-centric future. Expert analysis and comment on the benefits and risks, the consequences for companies, workers and consumers, and the subsequent possible impact on multiple technology markets.

Benefiting from AI: A different approach to data management is needed

The potential for AI to improve business performance and competitiveness demands a different approach to managing data lifecycle.

AI & Machine Learning

AI & Machine Learning

IT pros react to House of Lords Committee AI Code of Practice

AI & Machine Learning

How the contact centre became ground zero for AI in the enterprise

The contact centre is finally being recognised as a locus of invaluable insight and actionable intelligence, and the front lines of competition across global industry.

AI & Machine Learning

House of Lords Committee reveals AI code of practice

AI & Machine Learning

Using comprehensive data management to unlock AI success

AI & Machine Learning

The evolution of artificial intelligence in customer experience

Artificial intelligence (AI) has been all the rage in the customer service industry for some time now, but until recently it was hard to distinguish hype from reality.

AI & Machine Learning

Will a lack of artificial intelligence lead to customer loss?

AI & Machine Learning

4 industries that will be transformed by machine learning

Machine learning has become a huge trend in the technology industry in the last few years, as a more accessible side of AI.

AI & Machine Learning

Will a lack of artificial intelligence lead to customer loss?

AI & Machine Learning

4 industries that will be transformed by machine learning

Machine learning has become a huge trend in the technology industry in the last few years, as a more accessible side of AI.

AI & Machine Learning

Servitisation: how technology is making service the new product

AI & Machine Learning

Can artificial intelligence pave the way for the future of travel?

AI & Machine Learning

New ways in endpoint protection: What should CIOs pay attention to?

AI & Machine Learning

How modern technology is advancing industry

Advances in various technologies have helped a range of industries to move forward and embrace the Fourth Industrial Revolution.

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Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

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Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace