Business transformation company Target Group has announced the appointment of its former chief operating officer John Barker as new CEO
Barker had previously served as Target Group‘s COO since September 2021, overseeing all internal operations at the process outsourcing and software solutions, which was acquired by Tech Mahindra in 2016.
Prior to Target Group, Barker spent 13 years in leadership roles at Capita, including head of operations, director of operations and most recently managing director.
During his career, Barker has demonstrated strong expertise in people and purpose-led service transformation, delivering colleague, customer and client outcomes and meeting the strategic objectives of businesses and clients.
“Target has great appetite and ambition. Customer and colleague centricity is core to our purpose. This, coupled with strong delivery of digital and technology transformation, we aim to double our revenue in three years’ time,” said new Target Group CEO, Barker.
“I’m really excited to lead the business in this next phase of our evolution.”
Vivek Agarwal, chairman of Target Group, commented: “John has achieved so much in his brief time at Target, having significant impact on the firm’s business culture and performance.
“Target’s purpose is to transform customer experience. John’s people-first approach and unwavering commitment to deliver superior digital capabilities will ensure we deliver the best outcomes for our colleagues, customers, and our clients.”
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