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Virtual Assistant

AI & Machine Learning

HMRC records over 3 million chatbot exchanges since start of pandemic

AI & Machine Learning

The best approach to AI assistants and process automation for your business

AI & Machine Learning

How intelligent virtual agents (IVAs) are impacting customer service

Automation & Robotics

The digital colleague is here… say hello to your new co-worker

Johan Toll, executive director of transformations at IPsoft, explores the differences between a chatbot and a digital colleague.

Automation & Robotics

Chatbots need more than AI to have a good conversation

Automation & Robotics

“It’s about augmenting people,” says NICE, a leading player in RPA and software robots

Digital Transformation

Virtual employee assistants on the rise, says Gartner

AI & Machine Learning

How can artificial intelligence assist the financial services industry?

AI & Machine Learning

Will virtual customer assistants dominate customer service by 2020?

AI & Machine Learning

6 critical trends for integration and APIs

AI & Machine Learning

Can AI technology create a safer community for citizens?

All signs point to voice-controlled AI platforms playing an increasingly significant role in the public sector.

AI & Machine Learning

3 tech trends that will revolutionise organisations in UK in 2018

Recommended Content

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace