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Digital Transformation

Articles and analysis on the topic of enterprise digital transformation and the integration of digital technologies into all areas of a business to enhance operations, improve customer experiences, and drive innovation.

Asia-Pacific

India is driving digital transformation in the West

India is building a presence in tech areas like AI and automation, and moving this growing experience into the West.

Business & Strategy

5 sure-fire ways to derail a digital transformation strategy

Government & Public Sector

Mayor appoints London’s first chief digital officer

The Mayor of London, Sadiq Khan, has today (25 August) appointed Theo Blackwell as the capital’s first ever chief digital officer (CDO).

Digital Transformation

Meeting customer demands: the insurance market needs to adapt to digital

While some industries seem to be making quantum leaps in tech development and adoption, some industries - like insurance - have fallen behind.

AI & Machine Learning

Chatbots for customer service in industrial IT

The reliance on AI in customer service is here. But how do IT leaders bridge the gap between human interaction and chatbot utilisation?

Digital Transformation

Productivity pains: 90% of workers burdened with repetitive tasks

AI & Machine Learning

Why low-code is key to a changing business landscape

Forrester Research defines a low-code platform as a platform that enables rapid application delivery with a minimum of hand-coding.

Business & Strategy

Putting the customer at the heart of operations

Business & Strategy

Driving digital business and mobility: guide for CIOs

Utilising the principles of human centric business reinvention will be crucial for CIOs looking to drive a digital-first business.

Digital Transformation

Legacy technology – an enabler to digital transformation, not a barrier

Combining the value of legacy technology with digital processes can help businesses realise digital transformation and stave off disruption.

AI & Machine Learning

What is the key to driving productivity?

Business & Strategy

5 tips for CIOs leading digital transformation

Digital transformation has been top of the agenda in boardrooms for some time, as enterprises reshape themselves around digital technologies.

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Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace