Tag

Customer Service

Data Analytics & Data Science

iBeacons herald the return of customer service

Business Continuity

Majority of banks blame lost revenue on poor customer service

EMEA

Twitter least effective customer service channel for UK brands – study

EMEA

For customer service, UK consumers prefer email and phone to social media

Government & Public Sector

Wokingham Borough Council builds cross-channel customer support

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Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace