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Customer Experience

IoT and M2M

How to improve customer experience with the internet of things

Media & Marketing

3 ways CMOs can meet the c-suite’s digital demands

As customer expectations continue to rise, CMO’s are tasked with implementing effective digital transformation to keep customers happy.

AI & Machine Learning

The 3 types of analytics set to transform customer experience

Prescriptive analytics, when coupled with traditional descriptive and predictive analytics, will change the shape of the customer experience.

IoT and M2M

6 critical questions to consider for your IoT CX strategy

Media & Marketing

Understanding and enabling customer experience networks

AI & Machine Learning

AI’s impact on customer experience

Digital Transformation

Traditional approaches to customer experience need to evolve

Digital Transformation

To improve your customer experience, free your data

AI & Machine Learning

AI-driven: the journey into the cloud for AVDC with AWS

AI & Machine Learning

Blended approach is best: AI in the contact centre

Automation & Robotics

Don’t talk to strangers, talk to robots

Media & Marketing

Simple hacks to improve your customers’ experiences

Recommended Content

Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace