Tag

Customer Experience

Automation & Robotics

CRM Process Automation: how to implement in your organisation

Business Skills

Exploring the growing use of IT in B2B customer experience projects

Software and Applications

Could channel-less CRM be the way forward for your company?

Data Analytics & Data Science

Running business intelligence using data: Connect the dots

Digital Transformation

The key drivers of digital transformation in retail

Data Analytics & Data Science

Gartner: growth companies collect more CX data than non-growth ones

Business & Strategy

Disconnect between IT and business is bad news for customer experience

Cybersecurity

The importance of Strong Customer Authentication as PSD2 deadline approaches

Business & Strategy

Why data and customer experience are inseparable

Releases & Updates

Adobe Experience Manager as a Cloud Service released

AI & Machine Learning

Four ways to ensure AI helps drive customer retention and revenues

Data Analytics & Data Science

Can data become your most valuable asset?

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Partner Content

Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace