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Customer Data

Data Analytics & Data Science

Customer data strategies failing to support business goals, says study

Business Skills

Harnessing customer data to drive commercial success: It’s a challenge

Data Protection & Privacy

Data protection and privacy – time to take it seriously

Major Contracts

Geospock partner with Tamoco, boosting data access

Cybersecurity

FedEx data leak exposes critical customer data

Cybersecurity

Why contact centres are failing their most vulnerable callers

Cybersecurity

‘UK companies playing Russian roulette with customer data’

UK companies continue to rely on the one security method that is the exploit target in the majority of today’s hacks - the password.

Data Analytics & Data Science

Don’t suffer in data siloes

The problem with data these days is that it’s inarticulate. And almost always siloed too. And it’s the customer who suffers.

Governance, Risk and Compliance

Businesses putting customer data at risk

Data Analytics & Data Science

A silver lining: GDPR the catalyst for customer 360?

Retail

How technology can be used to decode customer behaviour in-store

Data Protection & Privacy

How to retain customer trust in an age of insecurity

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Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace