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Customer Data

Cybersecurity

Protecting consumer data is key – but organisations must do more to show it

AI & Machine Learning

How businesses can use AI to get personalisation right

Data Analytics & Data Science

The importance of formulating a decisive data strategy in 2021

Jonathan Westley, chief data officer for UK&I and EMEA at Experian, discusses the keys to formulating a decisive data strategy this year.

M&A

Twilio to acquire Segment to enhance customer engagement

Data Analytics & Data Science

Using data science to predict consumer behaviour during a pandemic

Releases & Updates

EasyJet data breached: over 9 million customers affected

Data Analytics & Data Science

How can good customer data platforms help businesses?

Governance, Risk and Compliance

How can companies thrive under CCPA regulation?

Business & Strategy

Why data and customer experience are inseparable

Business & Strategy

How transparent data usage can promote customer trust

Data Protection & Privacy

Predictions for data usage and regulation in 2020

Cybersecurity

10 ways businesses can protect customer data

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