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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.

AI & Machine Learning

Consumer receptiveness to chatbots is high

AI & Machine Learning

Helping the NHS one app at a time

AI & Machine Learning

Blended approach is best: AI in the contact centre

Automation & Robotics

Don’t talk to strangers, talk to robots

AI & Machine Learning

Giving cyber security a voice

AI & Machine Learning

1 in 5 smartphone interactions will occur via VPAs within 2 years – Gartner

AI & Machine Learning

An age of experimentation for the travel industry

AI & Machine Learning

The virtual assistant: the banks who are deploying chatbots

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Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace