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Chatbots

Articles on developments in chatbot technology and the artificial intelligence used to simulate human conversation or automated interactions through text or voice.

AI & Machine Learning

Chatbots: catering to the instant shopper

Chatbots are helping businesses interact with customers, providing that vital level of scalable customer service.

AI & Machine Learning

Technology is changing direct response marketing

What is direct response marketing, and how can it benefit the customer?

AI & Machine Learning

Demand for artificial intelligence goes global

AI & Machine Learning

Chatbots should be experts but not virtual assistants

AI & Machine Learning

The top 10 digital trends influencing organisations and the world around them

AI & Machine Learning

5 things marketers need to know about chatbots

AI & Machine Learning

A human touch: consultative intelligence

AI & Machine Learning

How traditional industries will reap the benefits of machine learning

AI & Machine Learning

Is business data AI compatible?

AI & Machine Learning

Could bank cashiers soon be replaced by chatbots?

AI & Machine Learning

The personal touch in customer management

AI & Machine Learning

The future of the online travel trade

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Tips for making sure your AI-powered FP&A efforts are successful

AI has the potential to make business finance modelling projects more efficient and impactful, but only with the right approach

Partner Content

Would you let an AI robot handle 90% of your meetings?

Zoom's founder believes AI clones could attend meetings on our behalf. Aoibhinn McBride of Jobbio explores AI in the workplace