A.I. Artificial Intelligence

AI & Machine Learning

The AI arms race: 3 priorities for IT pros in the year ahead

Asia-Pacific

Silicon Valley: Here’s why China is the next global home of tech

AI & Machine Learning

Tech sector and government back £1 billion AI deal

Digital Transformation

Why AI-driven analytics will have the measure of the digital enterprise

AI & Machine Learning

Benefiting from AI: A different approach to data management is needed

The potential for AI to improve business performance and competitiveness demands a different approach to managing data lifecycle.

AI & Machine Learning

IT pros react to House of Lords Committee AI Code of Practice

Digital Transformation

How intelligence and AI drives business innovation

As AI and digital interactions with consumers increase, the opportunities for businesses to use this kind of intelligent search abound. Find out how intelligence and AI are driving business innovation.

AI & Machine Learning

How the contact centre became ground zero for AI in the enterprise

The contact centre is finally being recognised as a locus of invaluable insight and actionable intelligence, and the front lines of competition across global industry.

AI & Machine Learning

Using comprehensive data management to unlock AI success

AI & Machine Learning

The evolution of artificial intelligence in customer experience

Artificial intelligence (AI) has been all the rage in the customer service industry for some time now, but until recently it was hard to distinguish hype from reality.

AI & Machine Learning