Salesforce, the software giant and global leader in customer relationship management (CRM), has announced that Dame Jayne-Anne Gadhia will join the company on October 1st as CEO. She will lead Salesforce UK and Ireland (UKI) through its next stage of growth.
Her appointment ends speculation that she was interested in taking over the chief executive’s vacancy at Royal Bank of Scotland.
“Jayne-Anne is one of the most respected CEOs in the UK and we are thrilled to welcome her to Salesforce,” said Marc Benioff, chairman and co-CEO, Salesforce and Keith Block co-CEO, Salesforce. “The UKI is our largest market outside the US and with Jayne-Anne’s leadership we are well positioned to move into the next stage of growth and success for Salesforce, our customers, partners and communities.”
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‘Rapid UK growth’
Salesforce, which has a market value of $127.5 billion, is experiencing rapid growth in the UK&I. In June last year the company announced plans to invest $2.5 billion in its UK business over the following five years. As part of this investment, Salesforce has increased headcount, data centre capacity and office space to support its rapidly growing customer base in the country.
A wealth of experience
Jayne-Anne is an experienced business leader and finance authority. She was previously chief executive of Virgin Money from 2007 to 2018 and is also a firm believer in the importance of businesses making a positive contribution to society — she was recognised in the New Year’s Honours for her contribution to financial services and women in the finance industry.
Dame Jayne-Anne Gadhia said: “I’ve admired Salesforce from afar for a long time. This is a different kind of business, with deeply held values and a true focus on transforming the experience of every customer through cutting edge technology. I’m looking forward to working with the team as we continue to invest and support Salesforce’s growing customer base in UKI.”
Tech Leaders Summit
On 12 September, Information Age will once again host Tech Leaders Summit at the Royal Lancaster Hotel, London. This year, speakers at the UK’s most innovative tech leadership conference — including the CTOs of RBS and Ofcom and Sarah Burnett from Everest Group — will help dissect subjects, such as intelligent automation, emerging tech, agile and cultural transformation. With plenty of opportunties to network throughout the day, this event is not be missed. To find out about the latest innovations and how to lead your organisations and customers through the disrupted era, register here.
