About

Nick Ismail is a former editor for Information Age (from 2018 to 2022) before moving on to become Global Head of Brand Journalism at HCLTech. He has a particular interest in smart technologies, AI and cyber security.

Cybersecurity

Ukraine’s national postal service suffers 2-day long DDoS attack

AI & Machine Learning

How to overcome the fear factor in machine learning

Machine learning has the power to transform society, the economy and human behaviour, but only if the world of commerce catches up first.

Data Protection & Privacy

Self-scanning devices and the personal shopper experience

Business & Strategy

A 2020 experience: using insights to deliver customer satisfaction

AI & Machine Learning

European bank to integrate AI for customer service

Banks across the world are integrating artificial intelligence into their operations to provide improved, world-class customer experiences.

Business & Strategy

How to create customer-centric data platforms

It has become pivotal for data leaders to improve their data warehouse offerings to match fluctuating customer demands.

Retail

5 features most retail apps are missing

Many retailers are missing fundamental features within their app to truly draw in loyal customers and ramp up sales.

Cybersecurity

Kenya’s election hacked – according to opposition

Kenya's opposition presidential candidate Raila Odinga has said that the country's election system has been hacked to manipulate the results.

AI & Machine Learning

User interface (UI) and the connected car

In-car connectivity has seen significant growth over the past decade, and the capabilities of the connected car are only set to evolve.

Digital Transformation

Beyond the buzz: the robotic revolution and digital transformation mash up

Digital transformation can lead a business to improved agility, scalability and innovation - but it needs to be done in a holistic manner.

Asia-Pacific

China’s cyber security law: what does it mean for UK businesses?

Cybersecurity

A four–step guide to securing your systems