About

Nick Ismail is a former editor for Information Age (from 2018 to 2022) before moving on to become Global Head of Brand Journalism at HCLTech. He has a particular interest in smart technologies, AI and cyber security.

AI & Machine Learning

The chatbots are here: are you prepared?

In 2016, more than 30,000 branded chatbots were launched, and the growth is still accelerating as businesses deploy them across sectors.

AI & Machine Learning

How technology is driving innovation for disaster operations management

Utilities are facing increased pressure to restore services, and the digital economy has created greater demand for faster uptime.

Cloud & Edge Computing

The winding road to GDPR compliance

Communications & Networking

Finding the right internet service for your new business

Data Analytics & Data Science

NVMe – a revolution in storage

NVMe is a new interface standard for storage, designed to optimise the higher performance of newer flash drives.

Digital Transformation

Meeting customer demands: the insurance market needs to adapt to digital

While some industries seem to be making quantum leaps in tech development and adoption, some industries - like insurance - have fallen behind.

AI & Machine Learning

Healthcare revenue cycles impending productivity revolution

Tech Giants

4 principles for great enterprise app user experiences

How can IT teams and business leaders think about creating a great multi-channel experience for users within their organisation?

AI & Machine Learning

Chatbots for customer service in industrial IT

The reliance on AI in customer service is here. But how do IT leaders bridge the gap between human interaction and chatbot utilisation?

Digital Transformation

Productivity pains: 90% of workers burdened with repetitive tasks

Blockchain

Blockchain collaboration aims to transform global food system

Blockchain is already transforming the financial services industry, but the impact of this technology is being felt across sectors.

Data Protection & Privacy

Executive involvement and holistic approach key to GDPR compliance