New FRA chief information officer Santiago will oversee the global strategy and operations for the company’s information technology (IT) and information security (IS) departments.

The new appointment brings over 20 years’ network engineering, administration and IT project management experience to the position, with Santiago having held leadership positions in IT security within both the public and private sectors, including the Department of Homeland Security.

The hiring of Santiago for the newly established role of chief information officer looks to enhance FRA’s internal capabilities in response to constant changes in data governance and regulatory compliance.

The new role will focus on leading the team in executing the company’s strategic and operational objectives using technological, operational and procedural systems and platforms, to ensure that operations for FRA and its clients are kept secure.

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“I am proud to be working for a globally leading firm that prides itself on delivering optimal technologically driven solutions for a multitude of clients across both public and private spheres,” said new FRA chief information officer Santiago.

“My dedicated role as CIO gives the company a focused IT and IS strategy as well as greater performance optimisation initiatives to keep us on a strong growth trajectory.”

Frances McLeod, founder of FRA, commented: “We are excited to be appointing Albert as our first global chief information officer to develop and lead FRA’s Information Technology and Information Security strategy.

“As a business that operates with increasingly complex systems and that handles sensitive client information, it is absolutely essential to ensure we are operating in the safest and most efficient ways to support the needs of our clients.

“With Albert’s strong experience in IT security, we are well-placed for growing our internal and external capabilities.”

The appointment closely follows the role establishment and hiring of Harsh Sutaria as chief innovation officer.